We're here to help you with any questions about MethodPay
Our support team is dedicated to providing you with the best possible experience. Whether you have questions about using MethodPay, need help with a transaction, or want to learn more about our services, we're here to assist you.
Download the MethodPay app, create your account, add funds to your wallet, and select the recipient. Enter the amount and confirm the transfer. It's that simple!
We currently support major SADC currencies including South African Rand (ZAR), Zimbabwe Gold (ZIG), and Zambian Kwacha (ZMW), with more currencies being added regularly.
Most transfers are completed within minutes. In some cases, depending on the destination country and local banking hours, it may take up to 24 hours.
Our fees are up to 90% lower than traditional money transfer services. Exact fees depend on the amount and destination, but are always shown upfront before you confirm your transfer.
Yes, we use bank-grade security including multi-layer encryption, secure authentication, and comply with all relevant financial regulations in the countries where we operate.
Transfers can be cancelled within a short window after initiation, provided they haven't been processed yet. Contact our support team immediately if you need to cancel a transfer.
Information about MethodPay for business and enterprise customers
Coming SoonIf you're experiencing an urgent issue with a transaction or suspect fraudulent activity on your account, please contact us immediately: